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Who wouldn’t be tempted by a “trendy” apartment look, a “retro” or “vintage” design with reproduc... Preberite več,...


The 2017 edition of the Consumer Conditions Scoreboard shows that more and more EU consumers are ... Preberite več,...


The European Commission presents an analysis of EU consumer and marketing rules. This report will... Preberite več,...

Resolved consumer complaints


A Slovenian consumer ordered speakers from a Dutch on-line shop, but did not receive them. After ... Preberite več,...


The consumer wanted to purchase tickets for a Venice-Peru flight on the web page of a Dutch airli... Preberite več,...


In 2014, the consumer signed a contract with an Austrian contractor for the renovation of the hou... Preberite več,...



In Europe, 3.5 million consumers are estimated to have been affected by subscription traps over t... Preberite več,...


Weather is getting better and summer holiday is approaching. At this occasion, the European Consu... Preberite več,...


Though having traditionally targeted the luxury market, counterfeit products have now touched all... Preberite več,...

Popular consumer topics

About ECC-Net

In 2005 the European Commission established the European Consumer Centres Networkwith the aim of providing information to consumers about their rights within the internal market and providing free assistance for consumers facing problems in enforcing their rights.

The European Consumer Centres Network includes the centres operating in each Member State of the European Union and, most recently, also in Croatia, plus the centres in Norway and Iceland. All the centres operate in line with the same rules and pursue the same objectives outlined by the European Commission programming documents.

The ECC-Net is a joint action of the European Commission and the Member States of the European Union in the field of providing information and support to consumers in enforcing their rights.


About us

European Consumer Centre Slovenia
Kotnikova 5
1000 Ljubljana

E-mail: epc.mgrt@gov.si
Telephone: 01 400 3729

Working hours of the Centre: Monday through Friday from 9:00 to 15:00.


European Union

Co-funded by the European Union