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Latest news

09.07.2018

Mr Wolfgang Wirth and other passengers reserved a flight from Hamburg (Germany) to Cancún (Mexic... Preberite več,...

02.07.2018

As of Sunday 1 July, travellers booking package holidays will enjoy stronger consumer rights. No... Preberite več,...

06.06.2018

Claudia Wegener booked a flight with Royal Air Maroc from Berlin (Germany) to Agadir (Morocco), w... Preberite več,...

Resolved consumer complaints

06.04.2016

A Slovenian consumer ordered speakers from a Dutch on-line shop, but did not receive them. After ... Preberite več,...

06.04.2016

The consumer wanted to purchase tickets for a Venice-Peru flight on the web page of a Dutch airli... Preberite več,...

06.04.2016

In 2014, the consumer signed a contract with an Austrian contractor for the renovation of the hou... Preberite več,...

Publications

08.06.2018

Open Doors Day of the ECC and the Ministry of Economic Development and Technology which took plac... Preberite več,...

06.11.2017

In Europe, 3.5 million consumers are estimated to have been affected by subscription traps over t... Preberite več,...

22.05.2017

Weather is getting better and summer holiday is approaching. At this occasion, the European Consu... Preberite več,...

Poll
Have you ever had to pay more than the original price quoted to book a flight, hotel, or rent a car?
Report on the work of the European Consumer Centre Slovenia 2017

Popular consumer topics

About ECC-Net

In 2005 the European Commission established the European Consumer Centres Networkwith the aim of providing information to consumers about their rights within the internal market and providing free assistance for consumers facing problems in enforcing their rights.

The European Consumer Centres Network includes the centres operating in each Member State of the European Union and, most recently, also in Croatia, plus the centres in Norway and Iceland. All the centres operate in line with the same rules and pursue the same objectives outlined by the European Commission programming documents.

The ECC-Net is a joint action of the European Commission and the Member States of the European Union in the field of providing information and support to consumers in enforcing their rights.

ECC-Net:

About us

European Consumer Centre Slovenia
Kotnikova 5
1000 Ljubljana

E-mail: epc.mgrt@gov.si
Telephone: 01 400 3729

Working hours of the Centre: Monday through Friday from 9:00 to 15:00.

Co-funding

European Union

Co-funded by the European Union